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At PeerMetals, we strive to maintain a high standard of trust and quality within our seller community. While most applications are approved, there are instances where a seller application may be rejected. This guide explains potential reasons for rejection and how to proceed if your application is denied.
Incomplete Application: Missing or inaccurate information in your application can result in a denial.
Failed Identity Verification: If we cannot verify your identity through our secure process with Stripe, your application may be rejected.
Non-Compliance with Policies: Applications that fail to meet PeerMetals’ guidelines, such as providing misleading information or listing prohibited items, will not be approved.
Negative History: Applicants with a history of fraudulent or inappropriate activity on PeerMetals or similar platforms may be denied.
Unqualified Items: If your intended listings do not align with PeerMetals’ allowed item categories, your application may be rejected.
Contact Support: If you believe your application was rejected in error, reach out to our support team for clarification and assistance.
Complete All Fields: Ensure every required field is accurately filled out during the application process.
Provide Accurate Information: Double-check your contact details, payment information, and any uploaded documents.
Maintain Professionalism: Present yourself as a trustworthy and reliable seller through your application responses.
PeerMetals is committed to a fair and transparent application process. We aim to provide constructive feedback when applications are rejected and encourage applicants to reapply after addressing the necessary changes.
If you have any questions or concerns, visit our Contact Us page on the PeerMetals website for assistance. Our support team is here to help!