PeerMetals takes fraud prevention seriously. We use a combination of technology and human review to detect and prevent fraudulent activity on our platform.

Our Fraud Prevention Measures

• Automated fraud scoring: Every transaction is analyzed for suspicious patterns.

• Identity verification: Sellers undergo KYC verification before they can list items.

• Transaction monitoring: Unusual activity is flagged for manual review.

• Community reporting: Users can report suspicious listings or behavior.

What Happens When Fraud Is Detected

• The suspicious account or transaction is immediately flagged for review.

• Our team investigates and takes appropriate action, which may include:

  • Account suspension or permanent ban.

  • Transaction reversal and buyer refund.

  • Referral to law enforcement if warranted.

Protecting Yourself

• Review seller ratings and history before purchasing.

• Use PeerMetals' built-in messaging—don't transact outside the platform.

• Be wary of deals that seem too good to be true.

• Report suspicious listings immediately using the report button on any listing.

• Read our guide on Avoiding Scams for more tips.

Need Help?

If you have any questions or concerns, visit our Contact Us page on the PeerMetals website for assistance. Our support team is here to help!