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Listing Conditions and Expectations

At PeerMetals, we’re committed to building a trusted, transparent, and community-driven marketplace for precious metals and numismatics. This guide outlines the standards and expectations for creating listings, engaging with buyers or sellers, and ensuring a smooth experience for all users. Whether you're listing your first item or completing a purchase, following these guidelines helps maintain the integrity of our platform and fosters a positive environment for everyone involved.


1. Required Information for Listings

To maintain transparency and ensure high-quality listings, the following details are required or recommended for every new listing.

Recommended image size: 700x700 pixels

  • Product Photo and/or Video: Clear and high-quality visuals to accurately represent the item.

  • Title: A concise and accurate description of the item.

  • Description: Detailed information about the item, including condition, unique characteristics, or provenance.

  • Weight: The weight of the item in standard units (e.g., troy ounces, grams).

  • Purity: The metal's purity (e.g., .999 fine silver).

  • Metal Type: Specify the type of metal (e.g., gold, silver, platinum, palladium).

  • Category: The general classification of the item (e.g., bullion, numismatic).

  • Sub Categories (optional): Further classification of the item, such as:

    • Certified & Graded

    • Proof Sets

    • Foreign Coins

    • Pre-33 Gold

  • Buy It Now Pricing: The listed price for the item.

  • Offers & Auctions: Indicate if the item is available for offers or auctions.

  • Quantity: Specify the number of units available.

  • Lot (optional): Indicate if the listing is for a group of items.

  • Mint/Brand (optional): The mint or brand associated with the item.

  • Grade (optional): The grading of the item, if certified.

  • Country (optional): The country of origin for the item.

  • Face Value (optional): The legal tender value of the item, if applicable.

  • Mintage (optional): The number of items produced.


2. Prohibited Listings

To maintain a safe and trustworthy marketplace, the following items are prohibited:

  • Counterfeit items or replicas

  • Items with undisclosed damage or flaws.

  • Items that violate copyright or trademark laws.

  • Metals or coins with fraudulent certifications or claims.

  • Hazardous materials or items prohibited by local, state, or federal laws.

  • Any items not associated with precious metals and numismatics.


3. Seller Expectations

Sellers are expected to uphold the following standards:

  • Honesty and Accuracy: All item descriptions and photos must accurately represent the listed product.

  • Responsiveness: Respond to buyer inquiries in a timely manner.

  • Shipping: Ship items promptly and securely, using appropriate packaging to protect against damage.

  • Problem Resolution: Work with buyers to resolve any disputes or issues professionally and fairly.


4. Buyer Expectations

To foster a respectful community, buyers are expected to:

  • Communicate Clearly: Ask questions or request additional details before purchasing if needed.

  • Prompt Payment: Complete transactions within the specified time frame.

  • Feedback: Leave honest feedback for sellers to help maintain a transparent marketplace.


5. Dispute Resolution

PeerMetals provides a structured process for resolving disputes:

  1. Initial Contact: Buyers and sellers should attempt to resolve disputes through direct communication.

  2. Support Involvement: If resolution is not achieved, PeerMetals support can mediate the issue.

  3. Final Decision: PeerMetals reserves the right to make a final decision based on provided evidence.


6. Compliance with PeerMetals Policies

All users must comply with PeerMetals' Terms of Service, Privacy Policy, and Community Guidelines. Violations may result in listing removal or account suspension.

By adhering to these conditions and expectations, sellers and buyers contribute to a trustworthy and efficient marketplace experience for the precious metals and numismatics community.

Listing Conditions and Expectations | PeerMetals Help Center