Copyright © PeerMetals 2025
PeerMetals is dedicated to maintaining a safe, trustworthy, and respectful marketplace. To ensure compliance with our Community Guidelines and policies, we’ve implemented a robust enforcement system. Here’s how we enforce our guidelines to keep the platform secure for everyone.
Automated Detection: PeerMetals uses artificial intelligence to identify potential violations, such as prohibited items, counterfeit listings, and inappropriate content.
Human Moderation: Our dedicated moderation team reviews flagged content and monitors for non-compliant behavior.
Report Tools: Users can report listings, posts, or profiles that violate our guidelines using the "Report" feature.
Anonymous Reporting: All reports are handled confidentially to protect the identity of the reporter.
Review Timeline: Reports are typically reviewed within 24 hours by our moderation team.
Fact-Based Decisions: Decisions are made based on the evidence provided and platform policies.
Communication: If action is taken, PeerMetals may notify the affected parties about the outcome of the investigation.
Content Removal: Listings, posts, or messages violating our guidelines will be removed immediately.
Warnings: First-time or minor violations may result in a warning to educate users on our policies.
Account Suspension or Ban: Repeated or severe violations can lead to temporary suspension or permanent account bans.
Legal Action: In cases involving illegal activities or serious fraud, PeerMetals may escalate the matter to the appropriate authorities.
If you believe an action taken on your account or content was in error, you can submit an appeal through the Contact Us page.
PeerMetals is committed to clear and transparent enforcement. Users can refer to our policies and receive support for any questions or concerns regarding guideline enforcement.
If you have any questions or concerns, visit our Contact Us page on the PeerMetals website for assistance. Our support team is here to help!
