Understanding how and when you get paid is essential for managing your seller business on PeerMetals. Here's a complete guide to the payout process.

Stripe Connect

All seller payouts are processed through Stripe Connect. When you become a seller, you'll set up a Stripe account linked to your PeerMetals account. This is where your earnings are deposited.

Payout Process

1. Buyer completes purchase—payment is collected and held securely.

2. You ship the order—generate a label and provide tracking.

3. Order is delivered—once tracking confirms delivery, funds become available.

4. Payout is initiated—funds are transferred to your linked bank account.

Viewing Your Payouts

You can view all your payout information in the Seller Hub:

• Payments Overview – See your balance and recent activity.

• My Withdrawals – View your full payout history and export records.

• Fee History – See a breakdown of all fees charged.

Understanding Deductions

Before payouts are sent, the following fees are deducted:

• Platform fee—PeerMetals' commission on each sale.

• Processing fee—Stripe's payment processing charge.

• Any applicable shipping label costs if generated through PeerMetals.

For a complete breakdown, see How Fees Work For Sellers.

Need Help?

If you have any questions or concerns, visit our Contact Us page on the PeerMetals website for assistance. Our support team is here to help!