Account bans are issued when a user violates PeerMetals' terms of service or community guidelines. If your account has been banned, here's what you need to know.

Common Reasons for Bans

• Selling prohibited or counterfeit items.

• Fraudulent activity such as fake listings or payment scams.

• Repeated violations of Community Guidelines.

• Harassment or abuse toward other users.

• Multiple unresolved disputes or chargebacks.

The Ban Process

• When your account is banned, you'll be automatically logged out and redirected to a ban notification page.

• You will no longer be able to log in, make purchases, or list items.

• Any active listings will be removed from the marketplace.

How to Appeal

If you believe your ban was issued in error, you can appeal by contacting our support team. Include:

• Your username and email address.

• A clear explanation of why you believe the ban should be reconsidered.

• Any supporting evidence.

Appeals are reviewed within 5-7 business days.

Need Help?

If you have any questions or concerns, visit our Contact Us page on the PeerMetals website for assistance. Our support team is here to help!